Latest News About hack apology from Sony

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Our ongoing investigation of illegal intrusions on systems from Sony Online Entertainment has discovered that hackers may have obtained personal information of customers of public enterprises. Today we are warning that the personal information you provide in connection with SOE's account may have been stolen from a cyber attack. stolen information includes, in giving us the following: name, address (city, state, zip code, country), email address, sex, date of birth, phone number, username and password hash.

Customers outside the United States should know that we have discovered new evidence that information from a stale database from 2007, which contains about 12. 700 credit for customers outside the U.S. or debit card numbers and expiration dates (but no codes credit card security) and around 10,700 direct debit records list bank account numbers of some customers in Germany, Austria, Netherlands and Spain also have been obtained. We will notify each customer promptly.

There is evidence that our main database of the credit card has been compromised. Is completely independent and secure.

We had previously believed that customer data of state enterprises had not been obtained in the cyber-attacks on the company, but on May 1, we conclude that the account information of SOE may have been stolen and will be notified as soon as possible.

We apologize for any inconvenience caused by the attack and as a result, we have:

1) temporarily disabled all SOE games services;

2) hired an outside firm, recognized security to carry out a thorough and complete investigation of what happened and

3) took swift action to improve security and strengthen our network infrastructure to provide greater protection of your personal information.

We are very grateful for their patience, understanding and goodwill as we do everything possible to resolve these issues as quickly and efficiently as possible, as.

For your safety, we encourage you to be especially aware of mail, telephone, email and other scams that ask for personal information or confidential information. Sony will not contact you in any way, including by e-mail, asking for your credit card number, social security number or other personally identifiable information. If requested this information, you can be sure that Sony is not the applicant. When SOE services are fully restored, we recommend you go online and change your password. Also, if you use your station or the name of SOE game account or password for other services not related or accounts, we recommend that you change too.

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